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Hotel · Hanoi · Ha Noi Municipality

Hanoi Siva Luxury Hotel & Travel

A 4-star stay in the heart of Hanoi's Old Quarter, known for warm service and a location that puts the city's sights within easy reach.

  • 24-hour reception and security
  • Paid airport shuttle available
  • On-site restaurant and spa
8.9 Great 3339 reviews Booking.com 8.9 · 3339 reviews

About

Hanoi Siva Luxury Hotel & Travel

Hanoi Siva Luxury Hotel & Travel sits on Hang Ga street in Hoan Kiem, a five-minute walk from Bat Dan Street and the lively energy of the Old Quarter. With 24-hour reception, a concierge for tours and tickets, and paid airport transfers, it is built around convenience for travellers who want to be in the middle of things.

The hotel keeps things straightforward: soundproofed rooms with flat-screen TVs, tea and coffee facilities, and some options with balconies or bathtubs. A restaurant and spa cover dining and relaxation, and the front desk can arrange bicycle rental or a wake-up call. It is a practical base, though the facilities rating suggests a fairly simple set of amenities for the price.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Location in the Old Quarter — The hotel sits on Hang Ga in Hoan Kiem, a five-minute walk from Bat Dan Street. Guests mention being close to major sights, restaurants, and the main shopping strip on Hang Gai.
  • Standout staff service — Multiple reviews single out the staff for being friendly, helpful, and honest, including returning a lost watch and offering local recommendations.
  • Practical amenities for exploration — 24-hour reception, paid airport shuttle, tour and ticket assistance, and bicycle rental make it easy to get around Hanoi and beyond.
–

Worth weighing

3 to weigh
  • Facilities are on the basic side — Guests rate facilities at 7.0 and comfort at 7.3, which are the lowest scores. While rooms are soundproofed and have key card access, the hotel offers a limited set of extras for the price.
  • No pets allowed — The policy is clear: pets are not accepted. Travellers with animals will need to look elsewhere.
  • Check-in window starts at 14:00 — Check-in runs from 14:00 to 23:59, so early arrivals may need to wait or leave bags at the front desk.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed

Deluxe Room

  • 2 Single beds or 1 Double bed

Executive Suite

  • 1 King-size bed

Honeymoon Room

  • 1 King-size bed

Family Room

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

Family Suite

  • 2 King Size Beds
  • With view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Lift
  • 24-hour reception
  • Luggage storage
  • Key card access
  • Safe deposit box
  • 24-hour security
  • Smoke detectors

Food & Drink

  • Restaurant
  • Children's buffet
  • Welcome drink
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Dining table

Wellness & Relaxation

  • Spa & wellness centre
  • Fireplace
  • Terrace

Services

  • Room service
  • Tours/Ticket assistance
  • Paid airport shuttle
  • Bicycle rental

Comfort & Connectivity

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Flat-screen TV
  • Free toiletries
  • Wi-Fi
  • AM/FM alarm clock

Parking

  • Parking
  • Electric vehicle charging station

Family

  • Cots
  • Family rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 3339 reviews

Guest-rated 8.9/10 from 3,339 reviews

Booking.com · 8.9 · 3339 reviews
8.9Verified guest

“The hotel was clean with city views, and the staff were personable and friendly. The location worked perfectly for us, close to landmarks, restaurants, and bars, with a lively market just a five-minute walk away.”

8.9Verified guest

“We had a great vacation. Our room was excellent with a balcony, and the wake-up call service was a nice touch.”

8.9Verified guest

“The location is very central in Hanoi's Old City, close to all major sights and the main shopping street. Airport transfers were also priced competitively compared to ride-hailing apps.”

8.9Verified guest

“The staff were always willing to help.”

8.9Verified guest

“We enjoyed our one-day stay. The location was excellent, just minutes from the Old Town. The room was very spacious and quiet, with smoke detectors for safety, plus a balcony, flat-screen TV, and storage.”

8.9Verified guest

“I got a room with good city views. Service was fantastic and the breakfast was outstanding.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Around the hotel: The hotel is on Hang Ga street in the Hoan Kiem district, about a five-minute walk from Bat Dan Street. You are within easy reach of the Old Quarter's landmarks and restaurants, with the main shopping street Hang Gai close by.

31 Hang Ga, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
36 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does the hotel offer airport transfers?

Yes, the hotel provides a paid airport shuttle service.

Is parking available at the hotel?

Yes, parking is listed among the hotel's amenities, and one guest mentioned parking their car nearby.

Are pets allowed at the hotel?

No, the hotel does not allow pets.

What room types are available?

The hotel offers Junior Suites, Deluxe Rooms, Executive Suites, Honeymoon Rooms, Family Rooms, and Family Suites. Family Rooms and Suites include amenities like air conditioning, a bathtub, and a balcony.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

9.4

Meritel Hanoi

Guest-rated 9.4/10 — among the top stays in Hanoi.

Hanoi

9.3

Leman Old Quarter

Guest-rated 9.3/10 — among the top stays in Hanoi.

Hanoi

The bottom line

Hanoi Siva Luxury Hotel & Travel is a solid choice for travellers who prioritise location and service. It sits in the heart of the Old Quarter with a staff that earns genuine praise, and the 24-hour desk and airport shuttle take the friction out of arrival and departure. Facilities are modest for the price, but if you plan to spend most of your time out exploring, this hotel gets the essentials right.

8.9Best for first-time visitors to Hanoi who want a central base with dependable staff.

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